Special services for organizers of travels
Besides the described comprehensive standard consulting services, we render support to tour operators for all types of contracts with their touristic service providers and suplliers , but also to contracts with your office service providers and landlords . Many B2B contracts are very business model-specific and require a high level of branch know how to meet the needs of the tour operators in terms of sales and liabilities.
From the study-guide freelance contract to a redesign of the customer bonus program or competitive safer design of marketing communication palette ranges here . We can also supply legal support to the IT technical side about at GDS systems , integration of CRM systems, database interfaces or GIATA licenses.
Permanently we advise your marketing and your product management in terms of competitive and safe product development and above the line and below the line media- advertisement and check your media campaigns on and offline to corresponding pitfalls.
If requested , we support your after- sales / complaints handling to finishing of the entire case handling and answering of all customer communication on your Letter Head.
In particular cases we may offer you the option to outsource your entire customer service at lower redundancy cost.
